About Tangle Media

Tangle Media’s focus is delivering websites and web software, artfully designed and skillfully programmed by a dependable team.  Tangle Media is based in Lethbridge and led by Fergus Raphael. He leads a crew of six skilled developers and designers, each with a degree or diploma in Computer Science or New Media.  Fergus has fifteen years of professional web-development experience. Tangle's diverse portfolio includes websites or applications for agriculture, energy, non-profit, finance, and education in addition to projects for municipalities, sports, and government.

Overall Approach

Tangle Media works closely with every client and develops totally customized designs and code libraries that provide fingertip control over every single aspect of the website, application, or service.  Every project is organized into six phases.  These are planning, design, development, testing, release, and support.  From content management to programming to design to hosting, Tangle Media provides a comprehensive web and custom software development service.

Tangle Media offers accountability to our clients.  Our company does not rely on third party programming platforms.  We do not outsource the hosting or support of our systems.  We develop extremely impressive bespoke systems.  Where we continue to strive for excellence and improvement is in our ability to understand our clients’ businesses to achieve excellence in executing their projects.

Visual Design Approach

Tangle Media’s team includes talented and thoughtful visual designers with proficiency and experience in layout and design for the web.  Visual design is a principle service in almost all of Tangle Media’s projects. We recognize and embrace that any visitor to a website will form first impressions based on how things look.  All of our designs are one of a kind, and not a pixel is drawn until we understand a project.  Design stems from first understanding the purpose of the site, working with your in-house or outsourced communications and marketing personnel and developing a working relationship.
We must understand what types of visitors are coming to your websites and what information they are looking for. Decisions about the hierarchy of elements on the site can be ongoing, but represent only a fraction of the bigger picture that will inform an effective design.
Technically the website design will have to be compatible with all major web and mobile browsers and platforms so that regardless of the computer or device the user is using, the site will be shown correctly.  A target device or devices may be identified, from which presentation on other devices may be adapted or modified.
Technical considerations and process aside, the site needs to look great. First impressions are made based on backgrounds, typography, photography, color and layout. Lasting impressions about usability won’t matter unless people feel comfortable and pleased using the website.
Tangle Media implements a proper, structured design process to ensure that the websites we develop represent our clients properly to visitors. Aesthetics are important. Colors matter. Imagery is important. Design is not a one-size-fits-all process. Tangle Media will apply a proven design process to create a site for you which meets all the above criteria.
Tangle Media has grown as a business entirely through the positive word of mouth of our clients, which include some of Southern Alberta's  most visible sports organizations, government agencies, educational institutions, and of course, private enterprise.